Japan Travel Bureau PeopleSoft FSCM 9.2 Re-Implementation

The Challenge

JTB (Japan Travel Bureau) Hawaii Inc., was looking to overcome the after effects of an earlier failed implementation (JTB uses FSCM modules GL,AP and AR) and was anxious to get the right partner with an ‘A’ team to get this deployed and to meet expectations set with senior management for this high visibility project. JTB was looking for a partner within-depth understanding of PeopleSoft applications,financial and accounting principles and business processes, infrastructure management, expertise and most importantly a collaborative, consultative approach to problem solving that was lacking before.

The Solution

In 100 days, Astute re-implemented PeopleSoft Financials from legacy(V7.5) to the latest(V9.1) for JTB andalso delivered a technology refresh of its PeopleSoft infrastructure

Workflow automation for Billing,Receivables, Procurement and GL were implemented to deliver Operational efficiencies

Rich graphical reports using BI Publisher provided actionable insights on transactional data

Astute’s agile approach delivered incremental updates,end user training and complete knowledge transfer while keeping scope, timeline and costs in check

Rapid deployment of complex bolt-on code for billing integration with third-parties and internal BU’s

Infrastructure assessment with recommendations for futurestate PeopleSoft architecture built to scale and adapt to JTB’s growth needs

Maximum use of OOTB features,specifically with module EIP’s, workflow, Workcenters, attachment capabilities,email notifications, batch scheduling, fail over for redundancy and archiving

Best practices for GL Consolidation, Allocation, ProcuretoPay, Billing, Bank Reconciliation and more

Formal and ad-hoc training to business and ITusers at various stages of the project to assist customer along the learning curve

Extensive documentation for fit-gap,design, development, testing, change control and project planning

Results Delivered

The project was planned and executed by utilizing Astute’s Implementation expertise.The following are some of the key benefits:

Successful fixed fee implementation of PeopleSoft
Financials V9.10 implementation - on time and within budget
Process improvements in GL
Improved integration between modules and third party systems
Cost savings through configuration based workflow approval process in GL
Data cleanup and validation resulting in higher data integrity,cleaner master records
Use rimprovements in terms of application performance,usability and productivity
Several manual processes eliminated by substituting those with OOTB features

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